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Position Details: Systems Analyst ( Contract to hire Position)
| Location: | Tifton, Georgia |
| Openings: | 1 |
| Salary Range: |
Description:
Job Description: Contract to hire Position.
Onsite Position.
Either Web Cam or In Person interview.
*Local Candidates in the Tifton/Valdosta area
*MUST WORK ON-SITE IN ASSIGNED COVERAGE AREA*
Job Details:
• Provide onsite desktop support for customers located within assigned locations.
• Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
• Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
• Install & support network devices providing business critical service
• Perform end user data back-up and recovery ensuring attention to detail
• Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
• Open/document/track problem tickets escalating to appropriate workgroups when required.
• Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
• Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
Skill matrix: GA DOL Systems Analyst 2 (Tifton/Valdosta) (709860)
| Skill | Required / Desired | # Year of Experience Required |
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college |
Required | |
Experience with troubleshooting network connectivity issues in both LAN and WAN environments |
Required | 2 |
Experience imaging and deploying laptops |
Required | 2 |
Experience providing desktop/laptop computer hardware support |
Required | 2 |
Experience supporting Microsoft Outlook email client |
Required | 2 |
Experience supporting Microsoft Office 2013 or higher |
Required | 2 |
Experience supporting remote workers and troubleshooting VPN and remote technology issues |
Required | 2 |
Experience with Bitlocker encryption, antivirus, and malware/spyware removal software |
Highly desired | 2 |
A+ Certification or Network+ Certification (MUST UPLOAD CERTIFICATION) |
Required | |
Experience with local and network printer troubleshooting and repair |
Required | 2 |
Technical support experience in a Windows 10 PC environment |
Highly desired | 2 |
Experience supporting Cisco VoIP phones and Jabber client |
Highly desired | 2 |
Setup and install computers for New Hire On-Boarding’s and Off-Boarding’s |
Required | 2 |
Experience in an Active Directory Domain environment. |
Required | 2 |
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